| Working duty of the client service
department： |
1、 Help the sales department to deal with the relevant
document and get in touch with
the customer; |
2、 Deal with the logistic work after receiving the order;
(Example: produce List,
follow-up list, delivery date, Pay in cash and chase money , draw
a invoice, follow
up customer credit volume and account ,etc.) |
3. Deal with any appeal and treatment of the daily copy
clerk's affairs about the
customer in time; |
4. Provide the good service for customer, find out
about the resource ability of our
company, the products and printing technology;
|
| Quality responsibility of the client
service department:： |
| 1、Write down and clarify to clear customer’s demand; |
2、Guarantee customers information accurate, and transmit
promptly to relevant
department;
|
| 3、Guarantee that the company has enough ability to satisfy
the demands of consumers; |
| 4、 Deal with the customer's appeal carefully. |
| This group have a high-quality service team, require
each member of service department taking with the aim that “the customer
is as God" to satisfy the demands of consumers heart and soul,
and deal with the customer's appeal and purpose carefully. |
